Lisa has extensive experience in the finance and leasing industry, having held several senior operational roles in which she championed excellent customer care and built a great track record of improving processes and developing innovative solutions. Lisa was appointed as COO in September 2021 and holds responsibility for Acquis’ specialist multi-lingual contact centre, as well as the claims management and underwriting functions. Her remit includes developing insurer relationships and implementing new insurance products so that Acquis continues to provide the highest quality products and services to the European leasing industry.